If you wish to return an item because you have changed your mind about your purchase, Gath will offer you an exchange or refund on the cost of the helmet provided that:
- You return the item within 7 days of the receipt of your purchase
- You produce your original Gath tax invoice or other adequate proof of purchase at the time you return the item
- The item must not have been used or damaged in any way including that it is unused and in its original saleable condition.
- The return packaging, label and shipping cost will be at your own expense.
If these requirements are not satisfied Gath reserves the right not to offer an exchange or refund for change of mind returns.
It can take up to 25 days for an item to reach us once you return it. Once the item is received by GATH, it may take 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.
If you require an exchange, it is expected that an additional shipping charge will be at your own expense and payment must be arranged prior to dispatch. Shipping costs vary depending on the country of re-delivery.
Please fill out our PRODUCT RETURN/WARRANTY FORM via the link below.Product Return/Warranty Form